Linusite
← All case studies
Case studyTransport & mobility2025

Benn Shuttle, door-to-door shuttle bookings, replaced WhatsApp chaos

Benn Shuttle was running a growing shuttle service entirely on WhatsApp. We built a booking site and a back-office that schedules drivers and confirms passengers automatically.

Preview live siteBuild something similar
Client
Benn Shuttle
Live at
bennshuttle.com
Open ↗
Shipped
2025
Benn Shuttle: Benn Shuttle, door-to-door shuttle bookings, replaced WhatsApp chaos
+155%
Daily bookings
-92%
Scheduling errors
-18 hrs/wk
Operator inbox hours
01The challenge

Bookings, payments and driver scheduling were all happening in a single WhatsApp inbox. Mistakes were inevitable and growth was capped at one person's attention span.

02Our approach

Public booking site (route, time, passengers, fare), automated WhatsApp confirmations to passengers and dispatches to drivers, dashboard for the operator with daily manifest and revenue.

03The outcome

Booking volume up, scheduling errors down. The operator stopped staffing the WhatsApp inbox overnight.

What we built

The features that made it work.

  • Daily bookings

    +155%

    01

  • Scheduling errors

    -92%

    02

  • Operator inbox hours

    -18 hrs/wk

    03
How it looks

Inside the product.

The homepage presents Benn Shuttle Services and provides visitors with access to transfer, tour, and rental services through a clear navigation structure.
The homepage: introducing Benn Shuttle Services
The about section provides visitors with information about Benn Shuttle Services and its transportation and travel-related offerings.
About us: presenting the company profile
The services section provides access to information about the transportation and shuttle services available through the platform.
Services: exploring available transportation solutions
The trips and tours section highlights travel opportunities and tour-related experiences available to visitors.
Trips and tours: showcasing travel experiences

Want to see it in action? It's live at bennshuttle.com.

Open the live site

Building something like Benn Shuttle?

Tell us what you need. First call is free, written quote within 24 hours, no sales theatre.

Contact sales