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Refunds

Refund Policy

This page explains how refund requests are reviewed for LoanPress paid plans.

Before you buy

Use the live demo to test the workflow and confirm that LoanPress fits your lending process before purchasing a paid plan.

Refund requests

Refund requests should include your order details, site environment, issue description, and any support steps already attempted.

Support first

Where possible, Linusite may try to resolve installation, configuration, or compatibility issues before a refund decision is made.

Non-refundable cases

Refunds may not apply to completed custom work, expired licenses, misuse, or issues caused by unsupported hosting or third-party conflicts outside LoanPress control.