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Payment Policy

Payment terms

Last update 20-02-2022

When you register, buy, or sign up for our services or products, you are agreeing to the payment terms outlined below. Additionally, our Acceptable Use Policy (AUP) governs your usage of the Services and is incorporated by reference into Linusite’s Terms of Service. Please note that defined terms apply, and Linusite reserves the right to modify these payment terms without prior notice.

 

Our Money back guarantee:

At Linusite, we stand behind our services and offer a 20-day money-back guarantee. If for any reason you’re not satisfied with our services or products.
The following condition applies:

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Domain Registrations/Renewals

 

 

Late Invoices

We do NOT provide extensions on invoices here at Linusite.

Below are the terms and conditions regarding our invoices:

  •  Any payment overdue after 30 days will be considered a delinquent invoice, this suggests that the payment is
    significantly past due and poses a greater risk to the business waiting for the payment.
  •  Any delinquent invoice will be subject to a penalty of 30% of the due amount. This penalty will be added to the outstanding balance and will be due with the next payment.
  • Any special compensation or discount that was provided at the time of billing will be removed if payment is not received
    within the due date.
  •  In case of any disputes related to the invoice, the customer should contact us within 7 days of receipt of the invoice.
    Failure to do so will be considered an acceptance of the charges mentioned in the invoice

    We value your business and hope to maintain a long-lasting relationship with you. If you have any questions or concerns
    regarding the invoice or the payment process, please feel free to contact us.

Settlement policy

  • We require a 50% upfront payment(partial payment) upon the signing of the contract, and the remaining 50% upon completion of the project. This policy applies to all invoices with an amount of N$2000 or above,
  • Upfront Payment for Invoices Below N$2000: For invoices with an amount below N$2000, we require 100% upfront payment before work can commence. We do not grant refunds for invoices below our settlement policy.

Promotional Pricing

At Linusite, we offer promotional pricing on many of our product domain names and designer services for first-time customers. We also reward customers for signing up annually (12 months), biennially (24 months), and triennially (36 months) to get the best possible pricing. Additionally, we may offer ongoing discounts and deals during special occasions such as Black Friday, Easter, Ramadan, year-end, and others. Please note that these items/services will renew at the regular rate.

 

 

On our website, prices are displayed in Namibian dollars and reflecting the best possible rate.

Please review our Terms of Service:

Contact us at info@linusitecom for questions

 

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